Theatrix

TERMS AND CONDITIONS OCTOBER 2025

​

All fees are payable at the time of booking on Class Manager. We reserve the right not to admit a student to a class where fees have not been paid. We also reserve the right to charge an administrative fee of £5.00 per child for each and every reminder for booking classes or payment of outstanding fees.

 

We have a waiting list for most classes, so you will understand that a half-term's notice is required, in writing if a student intends to leave. Otherwise, we reserve the right to charge a half-term's fee in lieu of notice, unless a mutual arrangement has been agreed. We do ask that parents notify us if their child is going to be absent from a class or lesson.

 

We will inform parents of two consecutive absences of which we have not been notified.  Refunds are not available if your child has missed a class, unless we have had to cancel the class. For private lessons, if a teacher is unavailable, we will either rearrange the lessons or refund the money. If a student is unable to attend it will only be rearranged at the teacher’s discretion and the availability of a space at the theatre which cannot always be guaranteed. In this instance, refunds are not available.

 

We reserve the right to ask any student to leave the school if their behaviour is disruptive or otherwise adversely affecting the progress of the class. We include use of a mobile phone during class time as disruptive behaviour unless it’s an emergency. There is no refund for disruptive behaviour.

 

A student may not leave a lesson when it is in progress unless by prior arrangement with the parent(s).

 

Please ensure that your child is collected promptly at the end of each lesson. While we do our best to keep an eye on all students who have finished their classes, we cannot guarantee 100% supervision once the next class has started. It is recommended that you come inside the theatre building to collect them. We do ask that parents notify us if their child is being collected by someone different. 

 

We do ask that all students take great care in respect of Abbey Theatre property. We are fortunate we are able to rehearse and perform in a working theatre and certain rules must be adhered to. All students are requested to pay special attention to keeping the theatre clean and tidy, and to make sure they have left nothing behind. We do have a small amount of lost property, but we cannot accept responsibility for anything left behind once the classes have finished.

 

A fire drill is performed and registered each term.

 

If at any time you should wish to visit a drama class you may do so by prior arrangement. Please feel free to discuss with us any query or concerns you may have regarding the progress being made in class work or examinations.

 

Method of Payment

Payments are made at the time of booking on Class Manager. There may be exceptions to this, where you will be invoiced once your child has been enrolled on Class Manager. We ask for payment to be made by bank transfer within 14 days of date of email.

 

All other payments, e.g. for public examinations should also be paid by Bank Transfer. You will be given notice of exam and bank details via email. We ask for payment to be made within 14 days of date of email.

 

If any parent is going through a period of financial difficulty, we are always happy to try to help, and come to some mutual agreement rather than lose a student.

 

Please call Rosemarie Partridge on 07788 410304 or email admin@theatrix.co.uk.

 

Thank you and if you have any questions please let us know.

Rosemarie Partridge (Principal)October 2025